Shipping policy

HMD Fabrications Shipping Policy

Order Processing Time

All orders are processed within 2–5 business days (excluding weekends and holidays).

Processing time includes order verification, packaging, and preparation for shipment. Processing times may be extended during high order volume, holidays, or unforeseen circumstances.

You will receive a confirmation email once your order has shipped, including tracking information.

Shipping Methods & Rates

Shipping rates are calculated at checkout based on:

  • Package size and weight

  • Shipping destination

  • Selected carrier and service level

We currently ship using reputable carriers such as USPS, UPS, and FedEx.

Domestic Shipping (United States)

Estimated delivery times vary by location and carrier but generally range from 3–7 business days after shipment.

Delivery times are estimates only and are not guaranteed.

International Shipping

International shipping times vary by destination and carrier.

Customers are responsible for:

  • Import duties, taxes, and customs fees

  • Compliance with local import laws and regulations

HMD Fabrications is not responsible for delays caused by customs or international carriers.

Shipping Delays

HMD Fabrications is not responsible for shipping delays caused by:

  • Carrier delays

  • Weather conditions

  • Customs processing

  • Incorrect or incomplete shipping information provided by the customer

Once an order has been handed over to the carrier, delivery timing is outside of our control.

Incorrect Address / Undeliverable Packages

Customers are responsible for providing accurate shipping information at checkout.

If a package is returned to us due to an incorrect or incomplete address:

  • The customer will be responsible for reshipping costs

  • Shipping fees are non-refundable

Lost or Stolen Packages

HMD Fabrications is not responsible for lost or stolen packages once marked as delivered by the carrier.

If your package is lost in transit, please contact us and we will assist in filing a claim with the carrier when applicable.

Damaged Packages

If your order arrives damaged:

  1. Inspect the package immediately upon delivery

  2. Take photos of the damaged packaging and product

  3. Contact hmdfabrications@gmail.com within 48 hours of delivery

We will evaluate the situation and assist with a replacement or claim when appropriate.

Shipping Costs

  • Shipping costs are non-refundable

  • Return shipping costs are the responsibility of the customer unless the return is due to our error

Order Cancellations

Orders may be canceled before shipment only.

Once an order has shipped, it cannot be canceled and must follow our Return & Refund Policy.

Contact Information

For shipping-related questions, contact us at:

📧 hmdfabrications@gmail.com